Let Us Help You
How may we help you?
Welcome! We hope to make your shopping experience with MacKenzie-Childs easy and enjoyable. Our online customer service information includes instructions for placing an order, delivery information, returns, more about our auctions, our gift registry, and our products. Here you can also request a catalog and review our privacy policy.
By Email
No matter what time it is, you can contact us by email at CustomerService@Mackenzie-Childs.com
If your email is sent outside of customer service hours (daily from 8 am to 9 pm , ET), a customer service representative will respond to your inquiry on the next business day.
By Phone
If you prefer to speak to someone in person, our customer service team is here daily from 8 am to 9 pm (ET) to assist you in placing an order or to answer your questions. Call 1-888-665-1999 to speak to a representative.


